Return and Refund Policy
At OrdainedPro.com, we strive to provide valuable tools and resources for officiants and couples alike. We understand that sometimes circumstances change, and we aim to make our return and refund process as transparent and straightforward as possible.
Subscription Plans
We offer two subscription options to meet your needs:
- 3-Month Subscription
- Annual Subscription
Refund Policy
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Eligibility for Refunds
- Refunds are only available within 7 days of the original purchase date.
- To be eligible, the subscription must not have been used to generate or download any scripts, resources, or materials during that period.
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Non-Refundable Scenarios
- Partial Use: If any of the subscription benefits (e.g., downloads, script generation, calendar integrations) have been utilized.
- 3-Month Subscription: Given its short-term nature, refunds after 7 days are not available.
- Annual Subscription: Refunds are not available after the 7-day period; however, you can cancel the auto-renewal to avoid future charges.
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Cancellation
- Subscriptions can be canceled at any time to prevent future billing.
- Access to your subscription features will remain active until the end of the current billing cycle.
How to Request a Refund
To request a refund, please contact our support team with:
- Full name
- Subscription plan (3-Month or Annual)
- Purchase date
- Reason for the refund request
We aim to process refund requests within 5-7 business days. If approved, the refund will be credited back to your original payment method.